Becoming a victim of serious or violent crime on the Welsh rail network continues to be rare, with Wales seeing the lowest crime rates on the railway across the UK.
However, with customer numbers on the increase, we are stepping up our commitment to preventing incidents of theft, assault and anti-social behaviour and reminding people to stay vigilant around suspicious bags, objects or behaviour.
Transport for Wales is committed to working with the British Transport Police and Network Rail to keep everyone safe and driving down crime.
But a massive part of that involves the support of the public.
At security awareness days in Cardiff and Chester this week TfW, BTP and Network Rail colleagues met with the public to raise awareness of staying safe on the railway and what to do if you see something suspicious.
Head of Security at Transport for Wales Simon Turton said: "We're investing heavily in state of the art CCTV at our stations and on trains, developing safer environments and better cyber security.
"But we really need the support of our customers and the general public to keep this railway as safe as it can be.
"If you see something suspicious, never assume someone else has reported it. Let station staff know or text the BTP, please don't ignore it. Keep your eyes and ears open because it's down to all of us to make this a safe railway."
The £194 million Station Improvement Vision of Transport for Wales includes significant investment in CCTV coverage around the Wales and Borders network.
Secure Station Accreditation has been awarded to 26 TfW stations with a further 53 to follow in the coming months.
The Department for Transport Scheme is a national benchmark of security. It establishes standards of good practice and accredits individual stations which have worked with the BTP and other local partners to improve safety and security for all.
In addition, Transport for Wales are investing in body cameras for onboard conductors to act as a further deterrent.
Sergeant Stephen Dawkins, British Transport Police, said: “Our priority is to reassure the public and keep them safe when they are travelling on the rail network. With more passengers than ever now using the railway across Wales, it’s important we work together with Transport for Wales and our other industry partners to keep passengers safe and prevent crime. These events are a fantastic opportunity for us to share our safety message with the public and remind them we’re here when they need us.”
BTP can be contacted on 0800 40 50 40 or discretely on 61016 if you see anything suspicious or that concerns you whilst using the rail network.